Privacy Policy
JLK Perfumes ("we", "us") respects your privacy. This policy explains what personal information we collect, why, and how we protect it, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
Information we collect
- Account and order details: your name, email address, phone number, delivery and billing addresses, and order history.
- Payment information: payments are processed by our payment provider. We do not store your full card details.
- Technical information: device, browser and usage data collected through cookies and similar technologies.
How we use your information
- to process, deliver and support your orders;
- to communicate with you about your orders and account;
- to send marketing, only where you have agreed, and you can opt out at any time;
- to prevent fraud, keep our site secure and improve our service; and
- to comply with the law.
Sharing your information
We share information only with service providers who help us run the store (for example payment processors, couriers, email and hosting providers), and where the law requires. We do not sell your personal information.
Cookies
We use cookies to keep you signed in, remember your basket and understand how the site is used. You can block cookies in your browser, but parts of the site may then not work.
Security and retention
We use reasonable technical and organisational safeguards to protect your information. We keep it only as long as needed for the purposes above or as the law requires.
Your rights
You may ask to access, correct or delete your personal information, object to its processing, or withdraw consent. To do so, email us at jlkperfumes@gmail.com or call +27 71 420 8536. You may also lodge a complaint with the Information Regulator of South Africa.
Changes
We may update this policy from time to time. The latest version is always on this page.
Responsible party
JLK Perfumes
224 Drumrock, Mbombela, MP, 1240